TERMS OF SERVICE

Summary

Welcome to Grimdark Paints. This document is to help guide a new client through the process of commissioning a project. Numbered sections are the decisions you’ll need to make.

Because of the specialized, custom nature of what we do, we have very strict policies.

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We ask for a deposit of 50% before starting a project. This is a binder and commits you to the completion of the project. You are making a commitment to see the project through and not cancel it for any reason. The deposit is non-refundable.

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All sales are final to out-of-country clients. Take a good look at the pics (we are happy to take more or make alterations). Once a project reaches customs there are no returns! We can’t be responsible after that. That doesn’t mean we won’t work with you, it just means we’re not technically required to.

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This is our Terms of Service.

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If you are ready for a quote, send us a list of what you would like painted.  Be sure to tell us if you are providing the models to be painted and if these will be assembled.  We will send a Project Breakdown via email outlining all costs. You can alter, amend, or eliminate items as you see fit. In the end, you’ll give us the OK and we’ll get started.